Frequently Asked Questions


Is it legal to purchase tobacco products online?

Yes, it is legal to purchase tobacco products online, but it’s important to ensure compliance with local laws and regulations regarding the sale and purchase of tobacco products. You must be of legal age to purchase tobacco products in your jurisdiction.

How old do I have to be to purchase tobacco products from A&A Supplies?

You must be at least 18 years of age in Australia to purchase tobacco products from our online store.

What types of tobacco products do you offer?

We offer a wide range of tobacco products, including cigarettes, cigars, pipe tobacco, rolling papers, and smoking accessories such as lighters and ashtrays.

Do you ship internationally?

At the moment, we only ship within Australia.

How long does it take to receive my order?

Shipping times vary depending on your location and the shipping method selected at checkout. Typically, orders are processed and shipped within 1-2 business days (7-10 if products are out of stock).

What various payment methods do you accept?

We accept various payment methods, including major credit cards (Visa, Mastercard), and other secure payment gateways. Your payment information is encrypted and securely processed to protect your privacy.

Can I return or exchange tobacco products?

Due to the nature of tobacco products, please read our Returns and Refunds Policy. If there is an issue with your order, please contact our customer support team, and we will do our best to resolve it promptly.